After the epidemic prevention and control stabilized, did masks become better?

Maybe everyone didn't expect that one day, masks could become the most popular item in the whole nation. After the outbreak of the new crown pneumonia, masks "can't be bought" and "can't be grabbed" are problems that people often encounter. With the epidemic prevention and control stabilizing, do masks become better now?


"I set several alarm clocks, and Taobao has a batch of masks released by shops at all times of the day." Consumer Ms. Zhang showed her list of alarm clocks to a reporter from China Business Daily: "0 kangaroo doctor appointment, 10 pm cotton era. Sale, 11 o'clock Zhende masks appointment, 15 o'clock kangaroo doctor on sale ... ", she told reporters that many e-commerce platforms have started selling masks recently, and it ’s more affordable if you do n’t include postage. She has already grabbed one or two packs. . "But it's still a bit difficult. There are too many people snapping up and they often sell out in a second." Ms. Zhang said.

After the epidemic prevention and control stabilized, did masks become easy to buy-China Business Network | China Business News


The reporter saw on the booking page of Taobao's "Zhende Disposable Medical Masks" that there are currently 519,931 people participating in the appointment. The price is 19.8 yuan after the coupon, but limited to 3,000. The stable Tmall flagship store releases goods from time to time. In the "Sturdy Fan Group 20" group chat at its Tmall store, some people asked from time to time whether the inventory of children's masks, disposable surgical masks, and medical care masks would be released today, but rarely received a response. Some members of the group told reporters that the time for stable delivery is not fixed. Sometimes it is 10 am and sometimes 9:10. Every time, the goods are very few. "The owner (the customer service of the stable flagship store) It is usually notified in the group a few minutes in advance, but not everyone is following the news in the group in real time, and generally only put dozens of copies at a time, fighting for luck and speed. I have been staring for more than ten days, or I missed it It's either impossible to grab. "

Compared with when the epidemic broke out, masks have now changed from "unavailable" to "unable to grab." For many consumers, the situation has been much better. "At least I feel like I'm looking forward to this shop. I can go to the next one if I can't get it. There are always so many channels to buy." With that said, Ms. Zhang came out with the result of the kangaroo doctor's "unsuccessful".

It is worth noting that many stores have launched masks similar to bundled sales models. For example, the official flagship store of Tmall in the era of cotton has put on "protective packages" at different prices such as 339 yuan and 423.8 yuan. Take the 423.8 yuan protective gift bag as an example. The gift bag includes ten pieces of adult medical care masks in a bag, ten pieces of children's masks in a bag, six bags of cotton cotton towels at home, and three guards. "Guardian Jia" hands-free disinfection One bottle of 50ml gel, 50 boxes of alcohol-disinfected cotton tablets. The Anzhi Love Tmall flagship store has set up a "Comprehensive Epidemic Prevention Package Zone". There are six different price packages in the zone. Most of the products are baby diapers, cotton wipes, wipes and other products. Each gift package will be presented as a gift. 20-30 medical masks.

Consumer Ms. Zhao told reporters that because the masks currently on the shelves are basically adult masks, children's masks are difficult to buy. She once paid attention to the protective gift package in the cotton era, but finally gave up the purchase. "I have everything except masks. No, and it feels a bit pricey. ”As of press time, the reporter could not find protective gift related products in the official flagship store of Tmall in the era of cotton.

However, even with the increase in sales channels, complaints related to masks have not decreased. The reporter searched for keyword masks in the consumer service platform "Black Cat Complaint" under Sina and got 8546 results. "Not shipping", "Not receiving" and "Poor quality" are the main content of the complaint. Recently, Baidu ’s "Baidu 315 Search Big Data Report 2020" released by Baidu also shows that during the epidemic, the product with the most complaints from users was masks, "poor mask quality", "pharmacies are not allowed to use medical insurance cards when purchasing masks," "reservation mask payments" "Not shipping" has become a major complaint.

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